What does WANDI Korea do?

WANDI Korea is the official Korean distributor of WANDI environmental and gas measurement instruments, operated by RS Korea Co., Ltd. We provide sales, calibration, repair, installation, and technical support for portable and fixed multi-gas detectors and air quality monitoring systems, exporting to more than 20 countries with over 5,000 delivery records.

What products do you offer?

We supply portable multi-gas detectors (EDW100, EDW500, Gas Tiger series), fixed multi-gas detectors (FIX800, FIX900, FIX-AP), air quality monitoring systems (FIX5000), and gas leak detectors (GLD series) for industrial safety and environmental measurement.

Which gases can be measured?

Our instruments measure oxygen (O2), carbon monoxide (CO), hydrogen sulfide (H2S), combustible gases (EX), carbon dioxide (CO2), ammonia (NH3), and volatile organic compounds (VOC), among other hazardous and combustible gases found on industrial sites.

Do you provide calibration and repair services?

Yes. Beyond product sales, WANDI Korea provides in-house and national certified calibration, repair, installation, and ongoing technical support. Calibration and repair requests can be submitted through the quote/calibration/repair pages on our website.

How can I get a quote for a gas detector?

You can request a quote directly through the quote page on our website or through a nearby dealer. Let us know your application and target gases, and we will recommend a suitable model.

In which fields are the products used?

They are used across a wide range of industrial sites including laboratories, factories and plants, hospitals, military facilities, livestock and wastewater treatment, and construction sites for worker safety and environmental monitoring.

How to Request WANDI Gas Detector Calibration & Repair: Complete Guide (Phone · Web · DCMS · On-site)

💡 4 Key Points

WANDI gas detector calibration and repair requests can be submitted through 4 channels: phone, website, DCMS, or direct mail.
The fastest channel is Phone: 031-340-6952 (ext. 2).
EDW500 / FIX AP users can submit requests directly from the DCMS cloud equipment management section.
On-site service visits are available for fixed installations, and the standard repair process follows 5 steps: receipt → inspection → quote → repair → shipment.

Hello, this is TEDDY from the RS Korea technical team. Today we've compiled a complete guide on how to submit calibration and repair requests for WANDI gas detectors. Since this is a frequently asked question, we've put it together as a reference guide — feel free to bookmark it for future use.

📞 4 Ways to Submit a WANDI Gas Detector Calibration/Repair Request

Choose whichever of the 4 methods below is most convenient for submitting your WANDI gas detector calibration or repair request.

Method	Recommended For	Processing Speed
① Phone	When you need the fastest response	Immediate
② Website quote request	When you want a written record	Reply after review
③ DCMS equipment management	Sites using EDW500 or FIX AP	Reply after review
④ Annual reminder mail (DM)	When calibration cycle tracking is difficult	Sent once per year

① Phone — The Most Commonly Used Method

📞 Calibration & Repair Direct Line

031-340-6952

(ext. 2)

Call 031-340-6952 (ext. 2). When sending equipment by courier, please include the device + a business card + a brief note describing the symptoms to ensure fast processing.

② WANDI Website Quote Request

Visit WANDI Korea website (wandi.co.kr), click the "Quote Request" menu at the top, and you will find options for "Calibration Request" and "Repair Request". Select the appropriate option, fill in the required information, and click submit. We will follow up by phone or email after reviewing your request.

💡 New equipment purchase inquiries can also be submitted through the same "Quote Request" menu.

③ DCMS Equipment Management (Exclusive for EDW500 / FIX AP Users)

Sites running IoT-based EDW500 or FIX AP can submit requests directly from the DCMS cloud server.

📋 DCMS Submission Process

Log into DCMS and click "Equipment Management" at the top
Review the list of currently registered devices
Click the "Repair / Calibration / Additional Purchase" menu for the relevant device
Enter the same information as the website form → Click "Submit Request"

Detailed instructions on how to use the DCMS equipment management function are available here → Using DCMS Equipment Management for Smart Calibration & Repair Requests

④ Annual Reminder Mail — RS Korea's Annual Notification Service

For customers who find it difficult to track calibration and inspection cycles, RS Korea sends annual reminder mailings to sites that have purchased new equipment or completed calibration/repair. When you receive a mailed reminder, it means one year has passed since your last inspection or calibration — simply resubmit through any of the methods above (①–③).

🔧 Standard Repair Process: 5 Steps

The standard repair and calibration process for WANDI gas detectors is as follows.

Step	Stage	Details
1	Receipt	Submit via phone, website, or DCMS
2	Inspection	Device condition check and fault diagnosis
3	Quote	Repair scope and cost notification
4	Repair	Repair proceeds after customer confirmation
5	Shipment	Device returned after repair completion

🚐 Fixed Installations — On-Site Service Also Available

⚠️ When Removing Fixed Equipment Is Difficult

For sites using fixed gas detectors such as FIX800, FIX900, or GLD500 where removing the equipment is not feasible, on-site service visits are available. (Site visit fees apply / visit date is coordinated at the time of request.)

🏢 RS Korea — Specialized Gas Solutions Beyond Simple Sales

In environments where gases are being measured, not knowing what gases are present, or knowing the gas but unable to confirm exact concentrations, makes selecting the right detector very challenging. Consulting with a specialist to identify all relevant factors — environment, gas types, frequency, and concentration — and then selecting a detector with the correct measurement range is the fastest path to safety.

🎯 RS Korea's Specialized Gas Services

In-house calibration — Authorized to perform calibration using precision reference gases in-house
Domestic A/S — Fast repairs handled domestically without sending to overseas manufacturers
Custom manufacturing — Custom configurations tailored to your site environment
Installation services — Full on-site installation of fixed equipment
1:1 custom consultation — Based on real experience from demonstrations, site inspections, deliveries, repairs, and installations

📚 Related Guides

📖 EDW500 Free IoT Features Complete Guide

Automate calibration and repair requests via DCMS cloud

📖 EDW100 Portable Gas Detector Complete Guide

Precision single-gas measurement guide

📖 Gas Detector Selection Guide

Complete comparison: pump vs diffusion, single vs multi, portable vs fixed

📖 Gas Sensor Pros and Cons Complete Guide

EC, Pellistor, and PID sensor comparison and application guide

Closing

Thank you for reading through this guide. RS Korea is a company that goes beyond simple sales — we perform in-house calibration, domestic A/S, installation, and custom manufacturing across all areas of gas measurement. Based on extensive experience in installations, demonstrations, deliveries, and repairs, we provide 1:1 customized solutions matched to your specific site environment.

Please don't hesitate to contact us anytime with calibration or repair inquiries.